OK Mobility car hire Spain - overview
OK Mobility is a Spanish car rental and mobility company founded in 2004 by Othman Ktiri in Palma de Mallorca. It started as "Logic Auto" before operating rentals from 2010 as "OK Cars" and rebranding to OK Mobility in 2021. The company is headquartered in Palma and now has 35+ branches across Spain plus presence in approximately 14 countries including Morocco and Miami. Beyond standard car hire, OK Mobility operates OK Mobility Plus (premium vehicles: Porsche, Maserati, Mercedes-Benz, BMW, Audi) and offers vehicle subscriptions and sales - hence "Mobility" rather than "Rent a Car" in the name.
OK Mobility car hire in Spain - particularly at Palma de Mallorca, Ibiza, Alicante and Malaga - offers rates comparable to Goldcar and Record Go with a noticeably better Trustpilot score (~3.7 from ~31,000 reviews). For the budget segment, this makes OK Mobility the best-rated option among Spanish-origin operators after Drivalia.
OK Mobility reviews Spain - ratings across platforms
| Platform | Score | Reviews | Note |
|---|---|---|---|
| Trustpilot (okmobility.com) | 3.7 / 5 | ~31,000 | Best among high-volume Spanish budget operators |
| DiscoverCars - Palma de Mallorca Airport | 6 / 10 | Post-rental surveys | Below average for the aggregator; wait times flagged |
Ratings checked June 2026.
What customers praise
Positive OK Mobility reviews in Spain consistently mention three things: modern clean cars, free second driver (which most competitors charge €8-15/day extra), and smooth pickups when the desk isn't busy. The Palma de Mallorca operation - where OK Mobility started - receives the most positive feedback. Staff are frequently praised in non-busy seasons.
The premium OK Mobility Plus tier is a genuine product - Porsche Cayenne, Maserati Levante, BMW 5 Series - at prices that undercut traditional prestige rental companies like Hertz Gold or Sixt Prestige by 20-30%.
What the critical reviews flag
The gap between the 3.7 Trustpilot score and the 6 out of 10 DiscoverCars aggregator rating at Palma is worth noting. Positive Trustpilot reviews are often written immediately after a smooth experience; DiscoverCars surveys are sent systematically after every rental. The 6 at Palma suggests staffing or wait-time issues that don't show up in the Trustpilot self-selection.
The specific complaints in negative OK Mobility reviews are familiar: counter insurance pressure, debit card rejection at some locations (forcing expensive insurance purchase), deposit release delays of 7-14 days, and refund delays after cancellations. These are structural issues for budget Spanish operators rather than unique to OK Mobility.
OK Mobility includes the second driver at no charge on all rates. Most competitors charge €8-15/day for an additional driver. For a couple sharing driving on a 10-day Andalusia road trip, this is a €80-150 saving that makes OK Mobility competitive against operators with lower headline rates.
OK Mobility car hire Spain - key facts
When OK Mobility makes sense
OK Mobility is the recommended budget option for Mallorca, Ibiza and the Balearic Islands specifically - where it was founded and where its network is deepest. The free second driver, competitive rates and 3.7 Trustpilot score make it the most defensible budget choice at Palma Airport. For mainland Spain trips where Drivalia is available (Malaga, Alicante, Barcelona, Madrid), Drivalia's higher Trustpilot score (~4.0) and similar pricing tilt the recommendation there instead.
OK Mobility Plus is worth checking for premium vehicles if you're comparing against Sixt Prestige or Avis Prestige - the price advantage is real and the fleet is genuinely premium.
OK Mobility car hire Spain - common questions
OK Mobility has a Trustpilot score of approximately 3.7 out of 5 from ~31,000 reviews - the best among high-volume Spanish budget car hire operators (June 2026). It's more consistent than Goldcar (1.3) and Record Go (2.4) at comparable prices. Known issues include occasional counter insurance pressure, deposit release delays, and some location-specific wait time problems (particularly at Palma Airport in peak season).
No. OK Mobility includes the second driver at no charge on all rental rates in Spain. Most competitors (Sixt, Avis, Enterprise, Europcar) charge €8-15 per day for an additional driver. For a 10-14 day rental shared between two drivers, this saving is equivalent to €80-200 and can make OK Mobility cheaper than competitors with slightly lower headline rates.